abaje's Privacy Policy
Your personal information is completely safe with us. This policy provides a detailed description of how we collect, use, and protect your data.
abaje ("we", "our") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information we collect when you visit abaje.cam or use our services, how that information is processed, who it may be shared with, and what rights you have.
By continuing to use our services, you will be considered to have given your consent to the terms of this privacy policy. If you have any questions, please contact us at [email protected].
Data Collection
We collect various types of information to properly manage our relationship with you. The following types of information fall within the scope of our collection:
1.1 Registration and Account Information
When you open an account with abaje, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification — service is provided to users aged 21 and above only)
- Email address
- Mobile number
- Residential address
- Preferred payment method (bKash, Nagad, Rocket)
1.2 Identity Verification Documents
For regulatory requirements and fraud prevention, we may request identity verification documents in certain cases, such as a copy of a national identity card or passport.
1.3 Transaction Information
A record of every deposit and withdrawal is stored in our system. This includes the transaction amount, date, method, and status.
1.4 Automatically Collected Information
Some information is automatically collected while you browse the site:
- IP address and device type
- Browser and operating system information
- Time of site access and time spent on site
- Information about pages viewed and links clicked
- Information obtained from cookies and similar tracking technologies
We never collect sensitive personal information (such as religion, political opinions, or health information) without your consent.
Purpose of Data Use
abaje uses your information only for specific and legitimate purposes. Those purposes are detailed below:
2.1 Service Operations
- To create and manage your account
- To process deposits and withdrawals (via bKash, Nagad, and Rocket)
- To provide bonuses and promotions
- To provide support via live chat and email
- To track your betting history and gaming activity
2.2 Security and Compliance
- To prevent fraud and money laundering
- To ensure age verification (for users aged 21 and above only)
- To enforce our terms and conditions
- To maintain cybersecurity
2.3 Service Improvement
- To analyze and improve user experience
- To plan new games and features
- To identify and resolve technical issues
2.4 Communication
We use your email to notify you of important account-related notices, security alerts, and, if you have given permission, promotional offers.
Data Storage and Security
We use industry-standard technologies and practices to protect your information.
3.1 Encryption and Technical Security
- All data transmissions are secured by SSL/TLS encryption
- Payment information is processed in accordance with PCI-DSS standards
- Passwords are stored in hashed form, never as plain text
- Servers and databases are subject to regular security audits
- Access controls and two-factor authentication are in place
3.2 Data Retention Period
We retain your information in accordance with legal obligations for as long as your account is active and for a specified period after it is closed. Transaction records are retained for a minimum of five years.
If a security incident occurs in our system, we will notify affected users as quickly as possible.
Sharing Information with Third Parties
abaje never sells or rents your personal information. However, information may be shared with the following parties in certain circumstances:
4.1 Payment Processors
Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider. This information is used solely for transaction processing.
4.2 Game Providers
Necessary technical information is shared with our game partners, including Pragmatic Play, JILI, PG Soft, and Spribe, which is essential for game operations.
4.3 Legal Obligations
We may be required to provide information to competent authorities due to court orders, investigations, or other legal requirements.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. In such cases, the new party will also be required to comply with this privacy policy.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies that improve your browsing experience and ensure the functionality of the site.
5.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions
- Performance Cookies: Collect information for analyzing and improving site usage
- Functionality Cookies: Remember your preferences, such as language and display settings
5.2 Cookie Controls
You can disable non-essential cookies at any time through your browser settings. Please note, however, that disabling cookies may limit some functionality of the site.
Your Rights
As a user of abaje, you have the following rights over your personal information:
6.1 Right of Access
You may request a copy of your personal information stored with us at any time. We will respond within 30 business days.
6.2 Right of Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done by going to account settings or by contacting us at [email protected].
6.3 Right to Erasure
In certain circumstances, you may request that your account and associated information be deleted. However, due to legal obligations, some information must be retained for a specified period.
6.4 Right to Restrict Processing
You may object to or request restrictions on the use of your information for specific purposes, particularly in the case of marketing communications.
6.5 Data Portability
You may request your information in a common and machine-readable format.
To exercise these rights, send an email to [email protected]. After verifying your identity, we will take the necessary action.
Protection of Minors
abaje strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect or process information from any minor. Our age verification process strictly enforces this rule.
If we suspect that a minor has accidentally registered in our system, we will immediately close that account and delete the associated information.
If you know that a minor is using our platform, please inform us at [email protected].
International Data Transfers
Our servers and technology infrastructure may be located outside Bangladesh. Even if your information is transferred to another country, we ensure that appropriate protective measures for your information are maintained in that country.
For data transfers, we follow standard contractual clauses and international data protection standards.
Third-Party Links and Services
Our platform may include third-party services (such as payment gateways or game providers). These third parties have their own privacy policies that are outside our control. We recommend that you read the privacy policies of those services.
Changes to This Policy
abaje reserves the right to update this privacy policy at any time. If there are significant changes, we will notify you by email or by posting a notice on the site.
Continuing to use the site after an update means you consent to the new policy. We therefore ask that you review this page from time to time. The current version can be identified by the "Last Updated" date at the top of the page.
Privacy Questions?
Our 24/7 support team is always ready to help with any questions about your information and privacy. We respond in Bengali.